Stories, strategies & ideas for modern sales teams.

From AI experiments to closing tactics that actually work — written by the team building RakanSales and the operators using it every day.

Featured Blogs

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  • Sales Strategy

Best Sales CRM in Malaysia for SMEs (2026)

  • 31 min read
Most CRM lists recommend enterprise tools that cost more than your monthly ad spend. We ranked the best sales CRM in Malaysia by what SMEs
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  • Sales Strategy
  • Latest
How to Stop Losing WhatsApp Sales Leads Between Channels: A Guide for Malaysian SMEs
  • 13 min read
Malaysian SMEs are losing WhatsApp leads in the gaps between channels, not inside them. Let’s fix it with unified inbox, auto-assignment, and follow-up automation....
  • Sales Strategy
  • Latest
WhatsApp Business API Pricing Changes 1 October 2026: What Malaysian Sales Teams Need to Know
  • 19 min read
From 1 October 2026, Meta charges Malaysian businesses per WhatsApp message, including replies inside the 24-hour window. Here's what changes, MYR cost examples, and how sales teams should adapt before October....

Guides & Insights

All Articles
Sales Strategy
  • Sales Strategy
  • Latest
How to Stop Losing WhatsApp Sales Leads Between Channels: A Guide for Malaysian SMEs
  • 13 min read
Malaysian SMEs are losing WhatsApp leads in the gaps between channels, not inside them. Let’s fix it with unified inbox, auto-assignment, and follow-up automation....
  • Sales Strategy
  • Latest
WhatsApp Business API Pricing Changes 1 October 2026: What Malaysian Sales Teams Need to Know
  • 19 min read
From 1 October 2026, Meta charges Malaysian businesses per WhatsApp message, including replies inside the 24-hour window. Here's what changes, MYR cost examples, and how sales teams should adapt before October....
  • Sales Strategy
  • Latest
WhatsApp Shared Inbox for Sales Teams: When You Outgrow WhatsApp
  • 11 min read
Your sales team runs on WhatsApp. That's the problem. Learn why leads get lost without ownership or pipeline tracking, and what a proper shared inbox should do....
  • Sales Strategy
  • Latest
Best WhatsApp Marketing Software for Malaysian Businesses (2026)
  • 14 min read
We compared the top WhatsApp marketing software for Malaysian businesses. See pricing, features, broadcast limits, and which platform fits your team size....
  • Sales Strategy
  • Latest
How Property Agencies in Malaysia Manage WhatsApp Leads Across 10+ Agents (Without Ownership Chaos)
  • 13 min read
No one owns the lead. Everyone replies. The deal dies. See how Malaysian property agencies manage WhatsApp leads across 10+ agents with clear ownership....
  • Sales Strategy
  • Latest
Best Sales CRM in Malaysia for SMEs (2026)
  • 31 min read
Most CRM lists recommend enterprise tools that cost more than your monthly ad spend. We ranked the best sales CRM in Malaysia by what SMEs actually care about....

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