Responsibilities
- Handle inbound leads and convert them into paying customers through effective follow-up and demos
- Proactively source new leads via calls, LinkedIn, WhatsApp, and other outreach channels
- Manage the full sales cycle: qualify → demo → propose → negotiate → close
- Conduct product presentations and clearly communicate RakanSales value to business owners
- Build and maintain a strong, consistent sales pipeline
- Participate in events, roadshows, and networking sessions to generate new opportunities
- Follow up consistently with prospects to increase conversion rates
- Identify upsell and cross-sell opportunities within existing accounts
- Maintain accurate records and updates in CRM (pipeline, deals, activities)
- Track performance and report on sales metrics and insights
Requirements
- 1–3 years of experience in SaaS, software, or B2B sales
- Proven ability to close deals, not just generate leads
- Strong communication skills in English, Bahasa Malaysia, and Mandarin
- Confident in presenting to business owners and decision-makers
- Strong objection handling and negotiation skills
- Self-driven, disciplined, and comfortable working with targets
- Experience using CRM tools is an advantage