FAQ

RakanSales is an all-in-one CRM and sales automation management platform designed to centralize communication, manage leads, track sales performance, and help teams close deals more efficiently.

RakanSales is ideal for SMEs, growing businesses, and enterprise teams. It helps sales teams, marketing departments, and business owners manage pipelines, automate customer engagement, and gain real-time visibility into performance as operations scale.
No. RakanSales is designed for businesses with little or no prior CRM experience. The platform is easy to set up and intuitive to use, making it accessible for non-technical users.
Yes. RakanSales supports integration with commonly used sales and communication tools, including email platforms and messaging apps like WhatsApp. Additional integrations are available depending on your plan, with new business tools being added regularly.

Yes. RakanSales is ISO 27001 certified and follows international information security standards. Your data is protected by strict access controls, end-to-end encryption, and secure cloud infrastructure, ensuring customer and sales information remains safe and compliant.

RakanSales helps you manage your entire sales process from lead capture to deal closure. Key features include:

  • Centralized sales communication across channels
  • Lead and pipeline management
  • Sales activity tracking and monitoring
  • Automated follow-ups and task reminders
  • Team performance analytics and sales reports
  • Real-time dashboards and detailed customer profiles

Feature availability may vary depending on your subscription plan.

RakanSales improves productivity by providing real-time CRM dashboards, activity tracking, and performance insights. These tools help managers monitor team performance, prioritize high-value leads, and identify opportunities to improve sales outcomes and conversion rates.
Yes. You can sign up for a free trial to explore RakanSales’ sales automation features before committing to a paid plan.
Yes. RakanSales is accessible on mobile via any browser. Dedicated mobile apps are also available on the Apple App Store and Google Play Store, allowing your team to manage sales automation tasks, update leads, and track sales activity on the go.
RakanSales provides comprehensive support including onboarding assistance, a detailed knowledge base, video tutorials, and ongoing customer support via email and live chat to help you maximize your sales automation system.
Simply sign up on the RakanSales website to create your workspace. You can invite your team, import existing leads, and start managing your sales pipeline within minutes. No credit card required for the trial.

You can try RakanSales with a 14-day free trial (no credit card needed). After you start a paid plan, payments are usually non-refundable.

You can cancel anytime to stop the next renewal, and you’ll keep access until your billing period ends.

If you think you were charged incorrectly, contact support with your receipt.

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