Privacy Policy

Welcome to RakanSales (“we,” “our,” or “us”). We operate the website https://rakansales.com, a platform that helps businesses manage customer interactions and communication.

1. Information We Collect

We collect personal and business information that you provide when you create an account or use our services. This includes details such as your name, email address, company name, phone number, billing details, and any content you upload or share through the platform.

If you connect your account to third-party services (for example, Facebook, Instagram, or WhatsApp), we may receive limited information from those services necessary to operate your connected features—such as account IDs, access tokens, or public profile details. We do not collect your passwords or sensitive credentials from those platforms.

2. How We Use Your Information

We use your data to provide and improve our services, manage user accounts, process payments, communicate important updates, detect and prevent fraud, and comply with legal obligations. We do not sell or rent your data to third parties.

3. Sharing and Disclosure

We only share your data with trusted service providers and partners who assist in operating our business, such as hosting providers, analytics services, or payment gateways. These partners are bound by strict confidentiality and data protection obligations.

Your information may also be shared when required by law or to protect our rights, users, or the public.

4. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with applicable laws. If you delete your account, we permanently remove your data within 30 days, unless retention is required for legal or security purposes.

5. Data Security

We take data protection seriously. All communication between you and our servers is encrypted via HTTPS. We apply access control, monitoring, and regular security updates to safeguard your data. However, no system is completely immune from risks, and you use our services at your own discretion.

6. International Data Transfers

Your information may be processed on servers located in countries other than your own. By using our services, you consent to the transfer of your information where adequate data protection measures are in place.

7. Your Rights

You have the right to access, correct, or delete your personal data, and to withdraw consent for processing. You may also request a copy of your information by contacting us at info@rakansales.com.

8. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect data from individuals under 18 years of age. If we become aware that a minor has provided information, we will delete it promptly.

9. Third-Party Links

Our website may contain links or integrations with third-party websites and services. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before providing personal data.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date. Continued use of our services after changes are made constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please reach out to us:

Email: info@rakansales.com
Website: https://rakansales.com